These Terms of Service (“Terms”) govern the use of this website and the purchase of tours, transportation services, travel experiences, and related services offered by The Andes Adventure (“Company,” “we,” “us,” or “our”).
By accessing this website or booking any service with us, you agree to be bound by these Terms.
1. Company Information
Brand Name: The Andes Adventure Travels
Website: https://theandesadventure.com/
Email: [email protected]
Phone / WhatsApp: +57 301 413 8967
2. Services
We offer tourism-related services, including:
- Private tours
- Cultural experiences
- Transportation services
- Adventure activities
- Day trips
- Custom itineraries
- Travel support services
3. Booking Acceptance
All bookings are subject to availability and final confirmation by the Company.
We reserve the right to decline a booking request for operational, legal, safety, or compliance reasons.
4. Pricing and Currency
Prices may be shown in USD, COP, or other indicated currencies.
Prices may also be subject to taxes, entrance fees, seasonal changes, or third-party charges.
A booking is only considered confirmed once payment or deposit is successfully received.
5. Guest Responsibilities
Guests agree to:
- Provide accurate information
- Arrive on time
- Follow safety instructions
- Respect guides, staff, and other guests
- Avoid illegal or dangerous behavior
We reserve the right to refuse service to any guest whose behavior creates risk or disruption.
6. Assumption of Risk
Travel and outdoor activities may involve inherent risks, including weather conditions, transportation incidents, physical activity, and unforeseen operational events.
By participating, guests voluntarily assume these risks except where liability cannot be excluded by law.
7. Health and Fitness
Guests are responsible for ensuring they are physically and medically fit for the booked service.
We may refuse participation where a reasonable safety concern exists.
8. Itinerary Changes
We may modify schedules, routes, vehicles, guides, or activities due to weather, safety concerns, traffic, or operational requirements.
Such adjustments do not automatically qualify for a refund.
9. Third-Party Providers
Some services may involve third-party providers.
We are not responsible for delays, closures, or failures caused by independent third parties.
10. Cancellations and Refunds
Bookings are subject to our Cancellation Policy and Refund Policy.
11. Intellectual Property
All content on this website, including text, branding, logos, images, and graphics, is owned by or licensed to the Company.
Content may not be copied or reused without written permission.
12. Promotional Media
We may capture photos or videos during tours for promotional or documentation purposes.
Guests who do not wish to appear in media should notify us before the service begins.
13. Payment Disputes
Guests agree to contact us first to resolve billing concerns before filing chargebacks or disputes.
14. Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the amount paid for the booked service.
We are not liable for indirect, incidental, or consequential damages.
15. Force Majeure
We are not liable for delays, interruptions, or cancellations caused by events beyond our control, including natural disasters, weather conditions, civil unrest, or government restrictions.
16. Governing Law
These Terms shall be governed by applicable local laws and regulations.
17. Changes to These Terms
We may update these Terms at any time by publishing a revised version on this website.
18. Contact
For questions regarding these Terms, contact:
Email: [email protected]
Phone / WhatsApp: +57 301 413 8967
Website: https://theandesadventure.com/